Terms and Conditions

Controls, Terms, Conditions, and Regulations Governing the Work of SPOT

(SPOT) is an online application owned by “Ahmad Abdullah Hadis Marketing Foundation” and officially registered in Saudi Arabia. The application facilitates the establishment of various sporting activities where customers can book any facilities of the facility, whether playgrounds or otherwise.

Definitions

Unless otherwise required by the context, the following terms and expressions shall have the following meanings:

1- Platform:

Basic application and Spot website (facility owner registration feature)

2- User/Customer:

Each member participating as a service or reservation requester want to implement it by selecting it from the application.

3- The Member:

Each member (establishment owner) participating in the Platform who offers its services through it.

4- Services:

Services offered by SPOT in the platform to the member and user.

5- Policies:

Everything that comes out of the platform to organize and arrange the services and business they provide it.

6- Account:

The account allocated from the platform to any “member”; To enable him to benefit from its services.

7- Display data:

The data that the owner of the facility places on the platform through his personal account, and must contain the following:

A. Real name quadruple.

B. Establishment Name

C. Name of city or town

D. Location

8- Evaluation:

Evaluate the location of the customer or member according to the basis and criteria set by the platform for this purpose

Definition of the platform and nature of its work:

An online platform that connects members to customers related to remote supply and demand. It is an electronic platform that allows members to view their facilities on the app and make them available to customers to book it for a fee determined by the “owner” member.

The platform’s objectives:

SPOT aims to create a secure environment that guarantees members their rights and helps the customer to find their requirements and needs easily.

Accrued fees and the role of the platform

1. The Platform is not a part of any contract concluded between the Member and the Customer and does not guarantee the fulfilment of the obligations established as a result of that contract.
2. When the user accepts the offer of the member “Owner of the Establishment”, he clicks on the acceptance button, and then commits to deposit the entire amount of the booking in the wallet assigned to him in the platform.
3. After the user accepts the service; It will be able to see all booking and payment details without need for any external means of communication. It is prohibited to prevent members from communicating outside the platform. If they communicate, the platform has the right to discontinue the account, send a warning to both parties, and if they do not respond to the platform to cancel the membership of the member and user, with a discount (10%) of the value of the wallet.
4.  The platform commission of (9%) is deducted directly from the member “owner of the establishment” only once the user deposits the amount of the service.
5. The amount of the balance is requested to be returned to the customer through a message sent via the support and complaints link located on the platform; Requesting a refund and being answered by technical support.
6. When the customer requests a refund, the cancellation and refund policy of the enterprise will apply. In addition to the deduction of payment gateway fees, VAT and platform fees, such fees are not refunded or refunded.
7. The amount is returned to the customer’s Wallet if he want to return it to the bank account. A technical support note is created, and the costs of the bank transaction specified by the local banks are charged.
8. Transfers are made to the member on a weekly basis.
9. The platform has the right to see the conversations between the member and the customer on the conversation page of the project, and to intervene if there is a dispute or failure to resolve it as it deems appropriate.
10. Notify the member and the customer via email and notifications in the app about each new platform services and activities.

Platform Services:

The Platform provides, without restrictions, the following services to its members:

First:

The member (the “owner of the enterprise”) shall advertise or publicize his services, whether individual or merchant, including but not limited to: stadiums of various kinds, spaces, sports facilities, breaks, chalets, entertainment venues, etc.

Second:

Customer (user): Select the services available on the platform and book it and easy to connect and pay them.

Participation and cancellation or disruption of membership:

When registering a “subscription”, any member of the platform undertakes to:

1. Validity of registration data, especially: name, mobile number, email, bank account.
2. Disclaimer of the platform’s liability for any legal consequences arising from its invalidity
3. Update its data as soon as it changes or creates a new order
4. Acceptance of all provisions imposed by these Regulations
5. Not to create more than one SPOT account, and in case you encounter any problem in your first account you need to follow up with platform support to solve the problem.
6. The Platform has the right to cancel or disable the account of any Member if it does not comply with the regulations and regulations governing the operation of the Platform.
7. Make sure all the information accurate such as pictures of parking, WC, change rooms and etc.

Rights and obligations of the member “owner of the establishment”:

These controls and conditions represent a formal “contract” agreement between Ahmed Abdullah Hadis Marketing Corporation owner of the Brand SPOT and service providers “enterprise owners” and the terms of the service provider govern your use of the application SPOT is an online platform that allows members to offer their services to customers remotely or via websites at times previously determined by the user. SPOT allows the user to choose the right offer and service.

Any use by you of the Services provided by SPOT constitutes your approval of this Contract and its Terms. Accordingly, you must not use the Platform if you do not agree to the terms and conditions set forth in this Contract.

The member (owner of the establishment) shall observe the following terms and conditions:

1. Comply with all applicable laws and regulations in Saudi Arabia
2. You have never been disabled or prevented from using SPOT Services at any time.
3. You are not a SPOT competitor, and you don’t offer any SPOT competitors.
4. You have the full power and authority to contract and in doing so you will not be in violation of any law or contract, and you have no case law, warrants, or claims with security agencies
5. Provide accurate information to Spot and update it periodically
6. He/she is systematically, scientifically, and practically qualified and licensed to provide the services he/she offers on the platform and to implement all the obligations arising therefrom
7. Do not declare any services contrary to public order or morals
8. Obtaining regular permits for his services, the offer of which is a permit for him to obtain them
9. You are an independent part and do not act as an agent, representative, distributor or partner of SPOT. You may not, directly or indirectly, present yourself as a representative of SPOT or act in a manner that may incur or create obligations without SPOT’s prior written consent. If consent is granted, the limits of your conduct are limited to works that allow you to perform the service provided only. and you do not have any right to make any offers to users on Spot’s behalf, and you acknowledge that your breach of this clause will make you fully liable for all obligations arising from this breach and expose you to criminal prosecution and prohibition of your use of the platform
10. Review and comply with any notifications sent through SPOT in connection with your use of the services provided by SPOT.
11. After booking the service, no user or customer has the right to include in the contract conditions or reservations other than those expressly mentioned in the “offer statement”
12. Adherence to the platform’s classification controls (individuals, legal persons), and when you doubt or do not have a list that suits you, you should review the platform management to determine the appropriate list
13. The Service or Platform will be used for legitimate purposes only, and the Services will not be used to purchase or receive any illegal materials or for the purpose of fraud.
14. You will not duplicate sub-licenses, issue, publish, transfer, distribute, execute, offer, sell or reclassify SPOT services, otherwise you have transferred or commercially exploited the service, except as permitted under this contract.
15. The information, content or any data accessed or obtained through SPOT Services will not be used for any other purpose except for personal use and will use the App and the Service exclusively for your purposes and will not be sold to any third party (including but not limited to providing any service to any other person)
16. Member “is legally responsible for everything he publishes on the platform, and for all actions and communications made through his account.
17. You will not use the service or platform to cause harm, harassment or inconvenience to someone.
18. You agree to exchange information between companies within the platform regarding your operations and evaluate your dealings, you may not object to the recommendations contained in the “platform” or to the order of the results when searching or to the “assessment” given to you from the platform or for the service offered or other works.
19. He shall not object to – or request the deletion of – any of the comments or views expressed by any of the members of the Platform in any case
20. “The Platform” does not review comments or assessments issued by members or visitors to the Site, and is not liable or obliged to compensate or disclose data of those who have commented or evaluated only to official entities
21. The member (the owner of the establishment) is responsible for all opinions and writings issued by him or her or guaranteed in the platform or transmitted to it by links to other sites. The Platform has the power to delete any of the above at its sole discretion, and the “Member” is obliged to compensate the Platform for any legal consequences arising from any of the above, whether or not the Platform has deleted it after publication.
22. It will not hinder the proper operation of the Spot platform
23. You will not attempt to harm the service or platform in any way
24. You will not copy or distribute the platform or other content without the written permission of SPOT.
25. You will maintain your account password or any identifier we offer to you and allow access to your account, securely and confidentially
26. You will provide us with all the evidence proving your identity at Spot’s discretion.
27. Spot is entitled to refuse to provide the service or use the platform without giving reasons.
28. Develop its own Exchange and Return Policy
29. Any member who owns a site has the right to link our home page (only) through its site to any other site, in a way that does not harm or misuse the reputation of the platform and does not interpret this link as a partnership.

Rights and Obligations of “Customer” User:

These controls and conditions represent a formal “contract” agreement between Spot and the customers used for Spot.

Any use by you of the services provided by Spot constitutes your approval of this contract and its terms. Accordingly, you must not use the Platform if you do not agree with the terms and conditions set forth in this Contract.

Each “user” must observe the following terms and conditions:

1. Comply with all applicable laws and regulations in Saudi Arabia
2. That your use of Spot Services has never been disabled or prevented from being used at any time.
3. You are not a SPOT competitor, you don’t offer any SPOT competitors.
4. You have the full power and authority to contract and in doing so you will not be in violation of any law or contract, and you have no case law, warrants, or claims with security agencies
5. Validity of registration data, especially: name, mobile number, email, bank account
6. Accurately mention “service data” free of ambiguity or ambiguity, ensure its integrity and adequacy in the description of the service, and the platform is no longer liable if the search does not show the service offered as a result of its failure to describe or classify it or spelling errors
7. Refrain from publishing incorrect data or violating public order
8. It will not hinder the proper operation of the Spot platform
9. You will not attempt to harm the service or platform in any way
10. You will not copy or distribute the platform or other content without the written permission of SPOT
11. You will maintain your account password or any identifier we offer to you and allow access to your account, securely and confidentially
12. “Account” granted to him on the platform is personal and can only be used by him or a commissioner by using it
13. His legal liability for everything he publishes on the platform, and for all actions and communications done through his account.

Privacy and ownership of data:

1. All intellectual property rights of these services and all material relating to or appearing on them (including any content you provide or include – but not limited to) is the property of SPOT.
2. No member shall be entitled to use the data obtained as a member of the platform for any direct purpose other than that intended.
3. You must not reproduce or allow anyone, for any reason, to use or reproduce the Services or any trademarks or other brand names that appear in the Services.
4. All members’ statements and service statements presented, and other statements and comments contained in the Platform or through or about any “account” owned by the Platform.

Communications and notifications between the platform and members:

1. The conversation between the client and the member is a contract between the two.
2. the deletion of any parts of the conversation
3. Spot may send a notification by sending a general notification about the service or platform, by sending an email to your postal address registered in Spot’s account information, or by sending a letter in the regular mail to your registered address in Spot’s account information.
4. All messages/notifications sent by the Platform to any Member on their designated address in the Platform, mobile, email, or via the messaging feature provided by the open accounts of the Platform; Safe and productive, after three days.
5. Correspondence sent to the “Platform” from any Member shall not be correct and productive of its effect unless it is sent to the registered mail on the Website by contacting us.

Content censorship:

Spot reserves the right to monitor the content entered by the member and customer and has the right to delete, remove or edit any input material that would violate the terms and conditions of the platform without reference to the member and without any liability.

Support and complaints:

In the event of a technical issue, a dispute between the members, or a proposal, the member sends this through the support and complaints link located on the platform.

Protection, reparations, and penalties:

By agreeing to the current terms of service and using the application or service, you agree to defend SPOT, its subsidiaries, licensors, officials, directors, other users, employees, lawyers, and agents, and to discharge them from any claims, costs, damages, losses, responsibilities, and expenses. (Including, but not limited to, lawyers’ fees and costs) arise from or are linked to:

First:

Each Member undertakes to protect the Platform from all claims that may arise in its response from others if they arise from:

1. 1. Error, omission, violation of the provisions of these Regulations, or violation of the relevant statutory provisions.
   2. Your violation or violation of any of these Terms of Service or any applicable law or regulations, whether referred to in these Terms and Conditions of Use.
   3. Your violation of any rights of others, including delivery providers organized by the application.
   4. Your use or misuse of the application or service.
   5. If it arises because of its contracting or offering services.

Second:

The Member is obliged to compensate the Platform for all amounts performed because of all claims in item first.

Third:

When a member violates any of the provisions of these Regulations or the Platform’s policies, one of the following actions shall be taken:

1. 1. A written alarm or notice in his account replaces the alarm and a product of its effects.
   2. Temporary or permanent suspension of membership.
   3. Delete correspondence or offending posts.
   4. Take judicial or statutory action if necessary.

Legal liability:

1. Information, recommendations, services, or any of them provided to you on or through the website, service, and app are for general information purposes only and do not represent any advice.
2. SPOT will keep the site and its contents valid and updated as much as possible, but it does not guarantee that the site or app (s) are free from errors, defects, malware, and viruses and does not guarantee the correctness, accuracy and updating of the website and app.
3. SPOT does not bear liability for any damages resulting from the use of (or inability to use) the Site or Application, including damage caused by malware or viruses, nor is it liable for the incorrect or incomplete information, website or application, unless such damage is the result of intentional misconduct or gross negligence on the part of SPOT.
4. SPOT does not bear any liability for any damages resulting from the use of (or inability to use) electronic means of communication with the Website or the Application, including, but not limited to, damages resulting from the non-delivery, late delivery, interception, or manipulation of electronic communications by others or by computer software used for electronic communications and transmission of viruses.
5. The responsibility for the quality of the service required using the entire application or service rests with you, and SPOT assumes no responsibility in this aspect, but SPOT is entitled to review your performance and accordingly revoke your license.
6. SPOT does not accept under any circumstances any liability for or arising from the services provided by the service provider.
7. “SPOT” does not accept responsibility for any acts, conduct, conduct or negligence, or all of the above, by the member (owner of the business).
8. Any complaints about the services of the member (owner of the business) submitted by the user should be submitted to SPOT directly, but SPOT does not assume any responsibility for this aspect and is only a link between the parties.

Limits of liability:

1. SPOT does not provide any assurance, clear or implied, relating to services, that it does not assume any responsibility in this aspect, and is only a link between the parties.
2. SPOT clearly disclaims liability, to the maximum extent possible in accordance with the law, for all guarantees, including, but not limited to, guarantees appropriate for a particular purpose, appropriate to certain specifications and markets, and the susceptibility of property rights to sale.
3. SPOT does not guarantee the accuracy, content, timing of services, or results that may or may not be achieved by the service user.
4. SPOT, its agents, licensors, or affiliates will in no way be liable for direct or indirect damage, sanctions, special damages, or incidental or consequential damages (including but not limited to, loss of profits, business interruption, loss of business information or other financial losses) directly or indirectly caused by access to and use of services (or failure to use them) or reliance on them.

Safety:

1. You, acknowledge that you are individually responsible for the privacy of the Services and are individually responsible for their use by anyone else using your account and/or username, password, or access justifications.
2. You also agree to notify SPOT if you become aware of any loss, theft, or unauthorized use of any password, username or IP address, or other methods of access to the Services.

Dealings with others:

1. While using the Website, Application, and Service, links may be provided from time to time to third-party owned and controlled websites for messaging, purchasing products or services from others or participating in their promotions. These links move you off-site, app, and service, and are beyond SPOT’s control.
2. While you use the Website, Application, and Service, you may message or buy goods or services or participate in promotions by service providers, advertisers, or sponsors offering their goods or services via a link on the Website or through the Application or Service. These links move you off-site, app, and service, and are beyond SPOT’s control. Websites you can link to have independent terms and conditions as well as an independent privacy policy. SPOT assumes no responsibility for the content and activities of those websites and cannot be held accountable for them. Therefore, you bear the full risk of visiting or accessing these sites.
3. Please note that those other websites may send their cookies to users, collect their data, or request personal information, and therefore, we recommend that you verify the terms of use or privacy policies on those websites before using them.

Duration and termination of the contract:

1. Your contract with Spot is indefinite. You are entitled to terminate the contract at any time by deleting the app installed on your smartphone, thereby disrupting your use of the app and service. You can close your member’s account at any time.
2. SPOT is entitled to terminate the contract with immediate effect at any time (by disrupting your use of the App and the Service) if you do any of the following:
   • violation or breach of any of the terms of the service provider.
   • If Spot sees that you are misusing the app or service.
3. SPOT is not obliged to send prior notice of termination of the contract.

The invalidity of one or more provisions:

1. The invalidity of any provision of the Provider’s Terms of Service does not affect the validity of the other provisions contained therein.
2. Where there is any null and void provision in the terms of the service provider or there is an inadmissible provision in certain circumstances in accordance with the criteria of reasonableness and fairness and only to this extent, a provision which is acceptable to all circumstances and conforms to the terms of the null and void as far as possible, considering the content and purpose of the service provider’s conditions.

Amendment of Service and Provider’s Conditions:

1. SPOT reserves the right, at its sole discretion, to amend or replace any of the terms of the service provider, or to change, suspend or discontinue the service or application. (Including but not limited to, providing any feature, database, or content) At any time, by posting a notification on the Site or by sending you a notification through the Service, App, or email.
2. SPOT may restrict certain features and services or limit your access to parts of the entire service or service without notice or liability.

Jurisdiction:

1. In the event of a dispute between the platform and any member, the jurisdiction shall be met by the competent judicial authority in Saudi Arabia.
2. The terms of the service provider as set forth and applicable to the settlement of any dispute, claim or dispute arising out of or relating to the terms of the service provider or any violation thereof, termination, execution, interpretation, validity, use of the site, service or application shall be governed by and construed in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

Amendment of provisions and policies:

1. The Platform may amend the provisions and policies it adopts from time to time.
2. Amended provisions and policies shall be published on the Platform and shall take effect a week after their announcement.
3. Spot reserves the right to amend or change these Terms and Conditions without prior notice. It is your responsibility as a user of the Platform to periodically review the controls and conditions of use to find out about updates to these Terms and Conditions through the App. We also hope to review our privacy to learn more about how Spot uses information provided to us by users of the Platform.